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Technical Support

Most technical issues can be resolved using the various resources you have available. In addition to the product documentation and the README file, LizardTech offers a knowledge base and product updates on the LizardTech website.

Express Server Demonstration Website

http://demo.lizardtech.com

Both users and administrators can visit the LizardTech Demonstration Website for Express Server demos, code samples and useful information.

Knowledge Base

https://www.lizardtech.com/support/express-server/knowledge-base

The LizardTech Knowledge Base contains articles about known technical issues and is frequently updated.

Product Updates

https://www.lizardtech.com/support

Updated versions of LizardTech viewer tools are available for download at no cost.

Support Plans

https://www.lizardtech.com/sales#retail-sales

Protect your investment in LizardTech software by participating in a LizardTech support plan. For more details, please contact your regional LizardTech office.

Contacting Technical Support

http://www.lizardtech.com/support

To contact technical support, visit the website at the above URL and follow links to the LizardTech Knowledge Base or the Product Activation page. A Contact Form is also provided for issues that require further assistance.

In an emergency, call 206-902-2845 between the hours of 8 AM and 5 PM Pacific time.

Please have the following information available to assist in resolving your problem: